Expert Mac IT Support for Complex Tech Challenges 🛡️

Q: Can you help with Mac, iOS, PC, or mixed computer environments remotely?

Absolutely! Our primary expertise lies with **macOS and iOS support**, and we excel at remote troubleshooting for these platforms, including **secure screen sharing directly with iPhones and iPads**. We also possess a deep understanding of Windows and Linux systems, enabling us to support diverse tech environments effectively. My daily driver is Kali Purple Linux (a specialized security-focused operating system), so we're comfortable across platforms.

Q: Do you fix cracked iPhone screens?

We’re not a hardware repair shop—we specialize in operating systems, software, networking, and data security. For existing clients with a cracked screen, we offer a concierge swap: we pick up a factory-fresh iPhone from Apple, meet you on-site, and migrate your data while you watch. Your phone never leaves your hands, so your contacts and sensitive info stay shielded from prying eyes. Prefer a glass replacement? We’ll refer you to a vetted local technician.

San Diego’s Apple-centric IT support for homes & SMBs. 25+ years fixing Mac, WiFi, DNS & Email issues. We fix macOS/iOS glitches, eliminate WiFi dead zones, boost security, and ensure Email delivery (SPF/DKIM/DMARC)— on-site, in-home or meet at our office (by appointment) in La Jolla. Clear answers & discreet service. We solve tech problems—no monthly retainers. (619) 853-5008

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Custom Solutions That Work for You

Our premium, concierge-level on-site service is designed for individuals, executives, business owners, and anyone who values precision, discretion, and results. With 25+ years of experience supporting high-profile clientele in the entertainment, legal, restaurant, and medical fields, we bring the technical depth and professionalism to solve your problem correctly the first time. We listen closely and implement solutions that are proven to work effectively, tailored to your specific needs.

Core Expertise

While we can tackle a vast array of IT challenges and are deeply comfortable in the terminal using command line, our key areas of deep expertise include:

Network Infrastructure & WiFi Troubleshooting

Spend more time at the beach, not fighting your WiFi.

Specializing in large luxury homes and offices with extensive networking and WiFi needs. We design and implement bespoke high-performance WiFi networks for large La Jolla estates, modern Del Mar residences, and smart homes throughout San Diego. Leveraging science-based methodologies and enterprise-grade infrastructure, including Cat6A, Cat8, and fiber backbones, we ensure flawless, secure, and ultra-fast connectivity that supports demanding applications, extensive smart home integrations, and the high-bandwidth needs of creative professionals and executive home offices. Say goodbye to dead zones and unreliable connections. We use science-based methods to solve problems and design networks. We show you options for WiFi gear that can achieve the speeds you want, and you can buy directly from the source, not from us. We don’t depend upon a 40% markup for survival, and we are not limited to lower-spec gear. This allows us to be free from the distribution channels that most IT/AV companies are locked into, enabling us to demonstrate to you, using scientific specifications, why you may want specific products. We architect secure, robust networks that seamlessly integrate advanced technologies with precision and clarity, so you get fast WiFi. (at the speed you're paying for) everywhere in your location.

Wireless WiFi Mesh, Fix Dead Zones
Network setup and home network security with secure Wi-Fi setup
Network design & Infrastructure planning
Network Troubleshooting
Static IP configuration & troubleshooting
Port Forwarding & Double NAT
Network printer sharing
Switch, Gateway, and Firewall programming and troubleshooting

Advanced Email, Domain, & DNS Solutions 🌐

Struggling with Email deliverability, domain security, or complex DNS configurations? We ensure these critical systems run flawlessly, helping you migrate to modern platforms like Google Workspace (and escape systems like Exchange!), so you can focus on your business. We diagnose and resolve deep-seated Email issues, rescuing your messages from spam folders and ensuring reliable delivery.

Email Migration & Setup: Specializing in migrations to Google Workspace and troubleshooting complex Email problems.
Mac & iOS Mail Support: Expert setup & troubleshooting for Apple Mail on macOS and iOS.
Website & Domain Recovery: Regain access and control over your digital assets in the event of an issue.
DNS Edits & Configuration: Precision edits for MX, SPF, DKIM, DMARC, DNSSEC, and BIMI records.
Bulletproof DNS & DMARC Security: We architect security-compliant DNS solutions with robust DMARC implementations (p=reject), moving beyond p=none to actively protect your domain from spoofing and phishing attacks.

We provide robust Mac defenses against viruses, Email phishing, browser blocks, and more, providing powerful tools to reduce risks and enhance your digital security. We can help secure your endpoints (macOS, Windows, Linux) and advise on best practices for mobile device security.

Ethical Screen Sharing: We adhere to the highest ethical standards. For all screen-sharing sessions, you, the client, always initiate and approve access. We never access your systems “behind your back."

Why Choose IT Help San Diego?

Unwavering Integrity: We are committed to honesty and neutrality, continually striving to deliver best-in-class tech support practices.
Expertise You Can Trust: Our team stays updated with the latest trends and solutions to provide you with reliable remote support.
Flexible & Responsive Support: While appointments are standard, we are equipped to deploy on-site and assist quickly when availability permits, or offering swift resolutions through secure screen sharing and other remote tools.

Frequently Asked Questions

Can you help with Mac, iOS, PC, or mixed computer environments?

Absolutely! Our primary expertise lies with macOS and iOS support, and we excel at troubleshooting for these platforms, including secure screen sharing directly with iPhones and iPads. We also possess a deep understanding of Linux and Windows systems, enabling us to support diverse tech environments effectively.

How is your service different from a Managed Service Provider (MSP)?

We take a different approach focused on transparency and on-demand support. Unlike many MSPs that lock clients into fixed monthly fees regardless of usage, we believe you should only pay for IT help when needed. There are no long-term contracts or arbitrary retainers with us – just fair, transparent billing for actual work performed. Think of it as having an elite IT team on call: we can essentially become part of your team on an as-needed basis. This flexible model saves you money and builds trust, since our incentive is to solve issues efficiently, not to pad hours. We offer high-touch, on-demand IT support as an ethical alternative to the traditional MSP model.

Do you fix cracked iPhone screens?

We’re not a hardware repair shop—we specialize in operating systems, software, networking, and data security. For existing clients with a cracked screen, we offer a concierge replacement: we pick up a factory-fresh iPhone from Apple, meet you on-site, and migrate your data while you watch. Your phone never leaves your hands, so your contacts and sensitive info stay shielded from prying eyes. Prefer a glass replacement? We’ll refer you to a vetted local technician.

Tired of paying for a month of IT service when nothing happened? Ready to make your tech problems disappear? Book an On-Site Visit Now