@article{brown1966tot,
  author  = {Brown, Roger and McNeill, David},
  title   = {The ``Tip of the Tongue'' Phenomenon},
  journal = {Journal of Verbal Learning and Verbal Behavior},
  volume  = {5},
  number  = {4},
  pages   = {325--337},
  year    = {1966},
  doi     = {10.1016/S0022-5371(66)80040-3}
}

@article{schwartz2011tot,
  author  = {Schwartz, Bennett L. and Metcalfe, Janet},
  title   = {Tip-of-the-Tongue (TOT) States: Retrieval, Behavior, and Experience},
  journal = {Memory \& Cognition},
  volume  = {39},
  number  = {5},
  pages   = {737--749},
  year    = {2011},
  doi     = {10.3758/s13421-010-0066-8}
}

@article{koriat1993fok,
  author  = {Koriat, Asher},
  title   = {How Do We Know That We Know? The Accessibility Model of the Feeling of Knowing},
  journal = {Psychological Review},
  volume  = {100},
  number  = {4},
  pages   = {609--639},
  year    = {1993},
  doi     = {10.1037/0033-295X.100.4.609}
}

@article{johnson1993source,
  author  = {Johnson, Marcia K. and Hashtroudi, Shahin and Lindsay, D. Stephen},
  title   = {Source Monitoring},
  journal = {Psychological Bulletin},
  volume  = {114},
  number  = {1},
  pages   = {3--28},
  year    = {1993},
  doi     = {10.1037/0033-2909.114.1.3}
}

@article{underwood1957interference,
  author  = {Underwood, Benton J.},
  title   = {Interference and Forgetting},
  journal = {Psychological Review},
  volume  = {64},
  number  = {1},
  pages   = {49--60},
  year    = {1957},
  doi     = {10.1037/h0044616}
}

@article{arkes1985sunkcost,
  author  = {Arkes, Hal R. and Blumer, Catherine},
  title   = {The Psychology of Sunk Cost},
  journal = {Organizational Behavior and Human Decision Processes},
  volume  = {35},
  number  = {1},
  pages   = {124--140},
  year    = {1985},
  doi     = {10.1016/0749-5978(85)90049-4}
}

@misc{apple-account-locked,
  author = {{Apple Inc.}},
  title  = {If your Apple Account is locked, not active, or disabled},
  url    = {https://support.apple.com/en-us/102640},
  year   = {2025},
  month  = dec,
  note   = {Apple Support, published date 12/05/2025; formerly catalogued as HT204106. Documents the ``Request Access'' in-alert button. The Apple support page does not attribute the button to a specific iOS version, so no version claim is made here.}
}

@misc{apple-account-recovery-process,
  author = {{Apple Inc.}},
  title  = {How to use account recovery when you can't reset your Apple Account password},
  url    = {https://support.apple.com/en-us/118574},
  year   = {2025},
  month  = dec,
  note   = {Apple Support, published date 12/05/2025. Verbatim source for the worst-case wait language: ``it might take several days or longer before you can use your account again.'' Also documents the within-72-hours acknowledgment email and the rule that contacting Apple Support cannot shorten the recovery wait.}
}

@misc{apple-forgot-password,
  author = {{Apple Inc.}},
  title  = {If you forgot your Apple Account password},
  url    = {https://support.apple.com/en-us/102656},
  year   = {2026},
  month  = apr,
  note   = {Apple Support, published date 04/21/2026; documents the trusted-device fast path, the ``might take a little longer'' web-reset language, and the one-hour password-change security delay imposed by Stolen Device Protection.}
}

@misc{apple-platform-security-passcodes,
  author = {{Apple Inc.}},
  title  = {Apple Platform Security --- Passcodes and passwords},
  url    = {https://support.apple.com/guide/security/passcodes-and-passwords-sec20230a10d/web},
  note   = {Canonical published source for the iPhone passcode escalation table (4/5/6/7/8/9/10+ attempts $\to$ 1\,min/5\,min/15\,min/1\,hr/3\,hr/8\,hr/connect-to-Mac-or-PC) and the Erase Data 10-consecutive-attempt threshold. The simplified Apple Support article (published date 01/14/2026) is at https://support.apple.com/en-us/119586 (formerly catalogued as HT204060).}
}

@misc{google-authentication,
  author = {{Google}},
  title  = {How Google authenticates users (risk-based sign-in challenges)},
  url    = {https://safety.google/intl/en_us/safety/authentication/},
  note   = {Google Safety Center; URL migrated from safety.google/intl/en\_us/authentication/.}
}

@misc{google-account-recovery,
  author = {{Google}},
  title  = {How to recover your Google Account or Gmail},
  url    = {https://support.google.com/accounts/answer/7682439},
  note   = {Google Account Help. Verbatim: ``Wrong guesses won't kick you out of the account recovery process. There's no limit to the number of times you can attempt to recover your account.''}
}